Social value

How we deliver social value

Rachael Murray, our dedicated social value coordinator, is committed to planning and delivering social value projects on behalf of our firm and our clients. We use the TOMs (themes, outcomes, measures) framework, developed by Social Value Portal, to quantify and validate the impact of our social value contributions.

This provides our clients with concrete and measurable outcomes which they can share with their communities. We follow a structured process for building our social value methodology and initiatives:

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We identify the challenges

We identify the needs and challenges of the client by assessing which themes are most relevant, and in urgent need of addressing. This is normally done through in-depth research and communications with the client and partnering organisations.

We analyse the findings

We then analyse our findings and establish how this can be fed into an outline list of the client’s social value requirements, using either the TOMs framework or the client’s own framework, for predicting a measurement for each commitment.

We outline the delivery plan

We build the relationships across the client’s environment to help us form a thorough method statement, outlining the initial plan for delivery. We also pull together the team members who will commit to each of the social value initiatives.

We report on the results

Depending on the length of the project we are doing for the client, we prepare reports to showcase the work we have done and the return on investment (ROI) of the activities. We also forecast the coming year to show what activities we have planned and what the expected ROI will be.

Social value

What social value means to us

Social

Economic

Environmental

How we deliver social value

We identify the challenges

We analyse the findings

We outline the delivery plan

We report on the results

What our impact is